Solution Mapping & Unpacking the System around plastic waste
After exploration and contextual inquiry stage, we deep dived into Systemic Design— an approach developed by Alberta CoLab that combines Systems thinking with Design thinking— and strategic foresight work sessions which support heavily in informing the project at a strategic level by;
· Having an in-depth understanding of the current system by using the intelligence of the collective,
· Being able to identify the stakeholders and hone out personas to know their motivations, influences, and problems,
· Identify shortcomings in the current systems,
· Identify the roles of formal and informal influencers,
· Being able to collectively brainstorm, ideate and envision the future of the system and multiple projected scenarios (desirable and undesirable),
· Identify gaps between the current system, and the desirable futures,
· Planning for the agents of change, with the right persons and developing a solid strategy with ready to experiment initiatives,
· Identify experimental leads
The Environment Unit at UNDP, and Innovation-AccLab proposed to do a systemic design session instead of a usual round table meeting. Using the systemic and portfolio lens, the work was structured in three segments; pre-session work, systemic design session, and post-session.
Pre-session work mostly focused on research on policy frameworks, and users (ethnography) and solutions mapping that helped us understand the context, policies, and relevant systems (formal and informal) in place. We gathered insights on what has worked and what hasn’t in terms of formal structures, and policies in place. It also helped us pinpoint leakages into environment, and gaps in the current waste management systems.
Systemic Design Session was a four days engagement that started with augmenting ethnographic research through interactions with Unilever Pakistan’s team, and observation and documentation in markets with waste collectors, etc.
Our ethnographic research work included consultative sessions with five groups: Housewives, Caregivers, Academia, Municipal Corporation, and Industry partners. From each consultation session, challenges, and desired action items emerged, which were chalked out through a priority matrix. This priority matrix was later ran parallel to the portfolio of experiments.